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We're giving away three digital copies of the new Rosenfeld Media book, Design for Care: Innovating Healthcare Experience, by Peter H. Jones.

If you want to create a Page Description Diagram that reflects the needs of your stakeholders, consider inviting them to a Page Description Workshop.

Empathy, creativity and systems thinking play crucial parts in the design of successful experiences and can also foster consensus within the UX community

If you are or have ever been an IA, we want to hear about your skills, techniques, outputs, and responsibilities.

When used correctly, a Chief Customer Officer can drive customer experience efforts that change the way a company operates for the better.

Designing with input from users is especially valuable when creating complex and critical products for patients and their doctors.

UX Magazine is now responsive and running on Drupal 7.

A study of North American consumers shows that users are comfortable sharing their personal information when they know exactly how it will be used and shared, and are given control over when they are releasing it.

A shared company espresso machine is just one way to create a collaborative atmosphere that gets vital information flowing across teams.