UX Magazine

Defining and Informing the Complex Field of User Experience (UX)

Strategy

5 Tips for Effective UX Leadership

Extend your influence past the production of deliverables to lead teams and organizations in the goal of creating better experiences for users.
Article - Paul Holcomb - June 26, 2012 - 9 Comments

Using Proto-Personas for Executive Alignment

When company executives participate in developing proto-personas, the customer's point of view will figure more prominently in strategic decisions.
Article - Jeff Gothelf - May 1, 2012 - 1 Comments

How to Elevate Customer Experience in Your Company: Lessons from Customer Experience Leaders

Learn how Fortune 500 executives are promoting user experience to create exceptional customer experiences.

Resource - AnswerLab - January 1, 2012 - 0 Comments

The Digital Innovation Playbook: A Resource for Infinite Business Creativity

Resource - Modus Associates - December 1, 2011 - 0 Comments

Social Network Design

In CIOs at Work, noted author Ed Yourdon interviews many of the world's most influential chief information officers.

Resource - Ed Yourdon - September 14, 2011 - 0 Comments

High Performance Through Process Excellence: From Strategy to Execution with Business Process Management

he book discusses how business process management delivers real value in private and public sector organizations around the world. It addresses executives and managers as well as educators and students.

Resource - Mathias Kirchmer - October 14, 2011 - 0 Comments

Designing the Right Team for UX

As the field of UX continues to grow, it is critical for companies to change their approach to how they build teams.
Article - Doug Hopkins - October 8, 2011 - 4 Comments

6 Disciplines for Reaching Customer Experience Maturity

Practices required to design, implement, and manage CX in a disciplined way.
Article - Megan Burns - October 1, 2011 - 2 Comments

This is Service Design Thinking: Basics - Tools - Cases

This is Service Design Thinking outlines a contemporary approach for service innovation. Service design and design thinking are lately evolving into buzz words for management and business consulting.

Resource - Marc Stickdorn - February 1, 2011 - 0 Comments

Blue Ocean Strategy: How to Create Uncontested Market Space and Make Competition Irrelevant

Upending traditional thinking about strategy, Blue Ocean Strategy charts a bold new path to winning the future.

Resource - W. Chan Kim - February 3, 2005 - 0 Comments

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